Insurance and Payment Options
1. Do you accept insurance at Simply Lotus Health?
At Simply Lotus Health, our commitment is to uphold exceptional standards of care. As part of our dedication to this goal, we function as out-of-network providers. If you’re interested in seeking reimbursement from your insurance company, we can provide you with a “superbill” for out-of-network benefits.
2. How can I determine if Simply Lotus Health’s services are eligible for insurance reimbursement?
Understanding your eligibility for insurance reimbursement involves a few steps:
- Contact your insurance company.
- Inquire about out-of-network benefits, specifically for outpatient mental health services.
- Check about any deductibles and when your coverage begins.
- Discover the reimbursement rate offered by your plan.
Preparing for Your Telepsych Visit
3. How should I prepare for a Telepsych visit?
To ensure an optimal Telepsych visit, we suggest the following:
- Choose a private, calm, and well-lit location, making sure your camera offers a clear view of your face.
- Confirm that you will be located in Connecticut, New York, or Colorado for the duration of the session.
- Refrain from operating vehicles during your appointment.
- Secure a stable internet connection and minimize potential distractions.
- Be aware that if your provider finds the setting unsuitable, your appointment may be canceled, and a missed appointment fee will apply.
Cancellation Policy
4. What is your cancellation policy?
To cancel or reschedule an appointment, we request a notice of at least 48 business hours. If this notice is not provided, the full session fee will be charged. Please remember that insurance companies do not cover charges for missed sessions.
We believe in transparency and want to ensure that you have all the information you need to make informed decisions about your mental health care. If you have further questions, please don’t hesitate to reach out to us.
